Once your order has been processed, your artwork template will be emailed directly to you.

The template will include the correct dimensions, bleed areas, and artwork specifications to ensure everything prints perfectly for your stand. If you don’t see it in your inbox, please check your spam folder or contact our team and we’ll resend it right away.

After your order has been processed, a copy of your invoice will be issued by our accounts team and sent to the email linked to your account.

If you require the invoice to include specific details (such as a PO number or company VAT number), please ensure these are added during checkout or contact us and we’ll be happy to assist.

Yes — absolutely.

Your stand and any ordered items will be fully built, installed, and ready before the event opens. Our team handles the complete setup, so all you need to do is arrive and get ready to exhibit.

Just bring yourself — we’ll take care of the rest.

To order extra items, simply return to the main event webshop.

You can scroll through the available products or use the navigation filters to quickly find what you need — whether that’s furniture, electrics, flooring or event services.

If you’re unsure what to order or need something bespoke, our team is always happy to help.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).